Terms and Conditions
Last Updated: December 13, 2025
Welcome to Attmia Natural Honey (www.attmia.com). These Terms and Conditions govern your use of our website and the purchase of our pure, natural multi-floral honey products. By accessing or placing an order on our website, you agree to be bound by these terms.
1. General
Attmia Natural Honey is operated by [Your Full Name/Business Name], located in [Your City, State, India]. We reserve the right to update these terms at any time. Changes will be posted here, and continued use of the site constitutes acceptance.
2. Products
- Our products are 100% pure natural honey, sourced ethically from remote farms in India.
- Honey is a natural product and may crystallize over time – this is normal and does not affect quality.
- We strive to display accurate product images, descriptions, and prices, but slight variations may occur due to natural sourcing.
- Products are perishable food items. Store in a cool, dry place away from direct sunlight.
3. Orders and Payment
- Orders are accepted via our website or WhatsApp (+91 93456 56553).
- Payment must be completed before dispatch (via UPI, bank transfer, or other methods provided).
- Prices include GST where applicable. We reserve the right to change prices without notice.
- Orders are confirmed only after payment receipt.
4. Shipping and Delivery
- We ship across India using reliable couriers with temperature-controlled packaging to maintain quality.
- Delivery times: 3-7 business days (depending on location).
- Shipping charges apply and are calculated at checkout.
- Risk of loss passes to you upon delivery. We are not liable for delays due to couriers or force majeure events.
5. Returns and Refunds
- As honey is a food product, returns are accepted only for damaged/sealed-broken items or wrong products delivered.
- Report issues within 24 hours of delivery with photos.
- Refunds/replacements processed within 7-10 days after we receive the returned item.
- No returns for change of mind or natural crystallization.
- Return shipping costs are borne by the customer unless it's our error.
6. Liability
We make no warranties beyond the purity of our honey. To the extent permitted by law, we are not liable for indirect damages, allergies, or misuse of products. Consume at your own risk – consult a doctor if you have allergies.
7. Intellectual Property
All content on this site (images, text, logo) is owned by Attmia. You may not reproduce or use it without permission.
8. Privacy
Your personal data is handled as per our Privacy Policy [link to privacy page if you have one].
9. Governing Law
These terms are governed by the laws of India. Disputes shall be resolved in the courts of [Your City, e.g., Ongole, Andhra Pradesh].
10. Contact Us
For questions: WhatsApp +91 93456 56553 or email [your email if any].
Thank you for choosing Attmia Natural Honey! 🐝